Returns, refunds & customer care

What if my cat doesn't like cat years?

We back cat years with a 30-day great taste guarantee: your cat loves it, or your money back. Contact us at care@catyears.com and we'll make it right.

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How do I contact customer service?

Email us at care@catyears.com or call (888) 891-8302 – we aim to respond within 24 hours. Your experience is too important to us. We don’t use AI – we have real people on our team dedicated to making sure you and your cat have the best care.

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What's your refund policy, and how does the great taste guarantee work?

We offer a 30-day great taste guarantee: your cat loves it, or your money back. If your order arrives damaged or with a missing pouch, contact us at care@catyears.com.

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