Refund policy

If you are not totally satisfied with the products purchased through the Website, we will offer you a refund, unless a product is specifically marked as "Final Sale." The time frame to receive a refund goes into effect on the day your Product is shipped from our fulfillment center and expires thirty (30) days after the shipping date.

To initiate your refund, please contact our Customer Care Team at info@catyears.com during normal weekday hours to determine your eligibility. If you are within the refund period, you will receive a refund authorization number ("RA #") granting your request.

Refunds will be issued only for products originally purchased through our Website. Any products not directly purchased via the Website are not eligible for a refund.

To contact our Customer Care Team, please email info@catyears.com.